Frequently Asked Questions


Munch Pet Treats are an Australian run, made and owned family business. We source all our raw ingredients from Australia and New Zealand.

All Munch Pet treats shark products are by-products from sharks sustainably sourced for human consumption. Otherwise left to waste they are great source of natural nutrient rich treats for your dog.

We do not source sharks to only make pet treats or intentionally endanger the shark population.

No! No nasties at all. We Guarantee all out treats are 100% natural single ingredients. No Preservatives, additives or fillers.

Yes, but we recommend not to give shark cartilage to growing puppies and pregnant bitches.

All puppies and dogs should be supervised during consumption of any dog treat.

You can buy from our online store or from select retail outlets. Please contact us for retailers who stock our products at


We are very prompt with getting our orders out. Once they leave us they can usually take 2 - 5 business days to get to you, depending where they are being delivered.

We offer $9.95 flat rate shipping and free shipping on all orders over $75

You are more than welcome to pick your order up from our factory in Rowville Victoria.

Between the hours or 8am and 3pm Mon - Fri

Munch Pet Treats

2 Orville Court

Rowville VIC 3178

Unfortunately at this stage we do not offer international shipping of our fish treats for dogs.


We have a 14 Days return policy, after this time we are unable to offer you a refund.

To be eligible for a refund, your item/s must be unused and in the same condition that you received it. It must be in the original packaging. Food & perishable goods cannot be returned.

Once your return is received and inspected, we will send you an email to notify that we have received your returned item. We will also notify you of the approval or rejection of your refund. If approved, your refund will be automatically applied to your original method of payment.

You will be responsible for your own shipping costs for returning your item. Shipping costs are non-refundable. If you receive a refund, the cost of shipping will be deducted from your refund