Returns & Refunds

We have a 14 Days return policy, after this time we are unable to offer you a refund.

To be eligible for a refund, your item/s must be unused and in the same condition that you received it. It must be in the original packaging. Food & perishable goods cannot be returned.

Once your return is received and inspected, we will send you an email to notify that we have received your returned item. We will also notify you of the approval or rejection of your refund. If approved, your refund will be automatically applied to your original method of payment.

You will be responsible for your own shipping costs for returning your item. Shipping costs are non-refundable. If you receive a refund, the cost of shipping will be deducted from your refund

All refund enquires can be sent to rose@munchpettreats.com.au